Learning Centreby learnwhatyouwant.co.uk
Sign inStart learning
Back to Discover

Business · Management & leadership

Lead with Confidence: A Practical Guide for First-Time Managers

Step into your new management role with clarity and purpose. This short course helps you build essential leadership skills, from motivating your team to handling everyday challenges, without the jargon.

45 min3 modulesBeginner friendly
Start this free course

Free to take. This course does not use any Learning Credits.

What you’ll be able to do

By the end of this course, you will be able to delegate tasks effectively, give constructive feedback, and hold a one-to-one meeting that builds trust with your team members.

Course outline

A clear route from first principles to practical confidence

  1. 01

    Module 1: Your New Role – From Colleague to Manager

    • The Mindset Shift: Letting Go of 'Doing' and Learning to Lead
    • Building Credibility with Your Former Peers
    • Setting Clear Expectations from Day One
  2. 02

    Module 2: Everyday Leadership – Communication and Delegation

    • The Art of Clear Delegation: Matching Tasks to People
    • Giving Feedback That Lands: The SBI Model (Situation-Behaviour-Impact)
    • Running Effective One-to-One Meetings That Build Trust
  3. 03

    Module 3: Handling Challenges – Conflict, Performance, and Growth

    • Navigating Difficult Conversations: A Step-by-Step Approach
    • Managing Underperformance Without Damaging Relationships
    • Coaching Your Team Members to Grow and Succeed