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Technology · Office software

Word for the Workplace: Create Professional Documents with Confidence

A practical course for UK adults who want to use Microsoft Word efficiently in everyday work. Learn to format letters, reports, and flyers, manage page layouts, and use time-saving tools like templates and mail merge. No prior experience needed.

150 min5 modulesBeginner friendly
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Free to take. This course does not use any Learning Credits.

What you’ll be able to do

By the end of this course, you will be able to create, format, and finalise common business documents in Microsoft Word, using styles, tables, images, and mail merge to produce professional results.

Course outline

A clear route from first principles to practical confidence

  1. 01

    Getting Started: The Basics of Word

    • Opening Word and Creating a New Document
    • Typing, Selecting, and Editing Text
    • Saving, Printing, and Closing Your Work
  2. 02

    Formatting for a Professional Look

    • Changing Font, Size, and Colour
    • Using Bold, Italic, and Underline
    • Setting Margins, Alignment, and Line Spacing
  3. 03

    Working with Lists, Tables, and Images

    • Creating and Formatting Bullet and Numbered Lists
    • Inserting and Adjusting Tables
    • Adding and Resizing Images
  4. 04

    Templates, Headers, and Page Layout

    • Using Templates for Letters and Reports
    • Adding Headers, Footers, and Page Numbers
    • Managing Page Breaks and Orientation
  5. 05

    Time-Savers: Styles, Mail Merge, and Final Checks

    • Using Styles to Format Quickly
    • Introduction to Mail Merge for Letters and Labels
    • Spell Check, Preview, and Final Review